hello!
Milan
São Paulo
about me
services
What I can do for you
I design with intention.
I work at the intersection of Experience Design, Research & Strategy ranging from research methods, creative problem-solving, collaborative design methods, designing prototypes, testing and delivery.
Strategy & Research
What do your users actually need?
Where is the real opportunity hiding?
What's driving the decisions you're making?
I plan and run qualitative and quantitative research — interviews, contextual inquiry, surveys, usability testing — to surface what matters. Then I turn those findings into sharp insights and clear opportunities that teams can actually act on.
User testing
User needs
Qualitative and Quantitative research
A/B test validation
Insights
Personas
Behavior analysis
UX & Service Design
What would a better experience actually look like?
Where does your service break down?
What should the next version of your product feel like?
I design end-to-end experiences that work — for users and for the business. Whether improving an existing service or reimagining it from the ground up, I bring coherence to complexity and make sure nothing falls through the cracks.
Pain points
Service blueprint
Customer journey map
End-to-end flows
Organizational Impact
Systemic thinking
Process optimization
Wireframes
Handoff
Prototypes
Figma
Usability testing
Accessibility
UX/Dev communication
Project management
Workshop & Training
Is your team aligned on what matters?
Stuck on a problem that needs fresh thinking?
Want to build a design culture that lasts?
I design and facilitate workshops, co-design sessions, and design sprints that get people moving together. I handle everything from planning and facilitation to outcomes documentation, so your team leaves with clarity, not just sticky notes.
Facititation
Miro
FigJam
Design sprint
Strategy
Alignment
Prioritization
let's work together
Good work. Good people. That's the whole filter. I'm open to shaping new ideas, mentoring junior designers, or joining a team that's actually trying to build something worth building.
Freelance work
Got a complex problem, a stuck team, or something that just needs a clear head? I help untangle it — through design, workshops, or simply asking the right questions. Let's talk.
Job Opportunities